To become a core contributor to business success L&D first must have well-defined processes supported by measurable performance targets and indicators. L&D must no longer consider itself a support function, and instead consider itself central to the company’s business strategy. Developing programs to build capabilities across a diverse workforce means L&D must contribute to the company’s growth by:
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Encouraging innovation, creativity and growth mindsets
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Reinforcing the company’s mission, vision, and values and being both an advocate and steward of the company culture
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Identifying the capabilities that meet the company’s needs and utilizing scalable learning strategies to build those capabilities
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Delivering evidence to the business that the workforce does indeed have the capabilities
